In this conversation, Katie joins Jean, and they trace Katie's personal journey through coaching, leadership development and into the writing of her book, 'The Ten Toughest Leadership Problems: And How To SOLVE Them'. Some of the big topics they cover include:

• Personal Effectiveness  -  Why leaders today are carrying jobs that are simply “too big,” and how to tell the difference between organizational overload and self-imposed pressure.

• Influence  - How the art of influence has shifted in flatter, matrixed organizations, and why relationships and trust are more persuasive than data alone.

• Managing Performance  - Reframing those dreaded “difficult conversations” as an act of service and growth, rather than conflict.

• Culture and Values  - What it means to “just be a good human” in pressured workplaces, and how to recover when leaders get derailed.